Avoid Being Phished¶
Phishing is an attempt to trick you into sharing passwords, payment details, two-factor codes, or account access. It often looks like an urgent email, text, invoice, file share, or login page that appears legitimate but sends you to an attacker.
Common Signs¶
| Sign | What to check |
|---|---|
| Urgent request | Pressure to pay, log in, transfer a domain, or reset a password immediately. |
| Strange sender | Misspelled domains, lookalike addresses, or a sender you do not recognize. |
| Unexpected attachment | Invoices, purchase orders, file shares, or PDFs you were not expecting. |
| Password request | Requests for passwords, 2FA codes, recovery codes, or full card details. |
| Suspicious link | Link text says one thing but points somewhere else. |
Fused will not ask for your password
Do not send passwords or two-factor codes by email or chat. If support needs access, we will use safer account workflows.
Before You Click¶
- Check the sender address, not just the display name.
- Hover over links before opening them.
- Open the client area, cPanel, or webmail from a known bookmark instead of an email link.
- Confirm unexpected invoices, domain notices, and file shares with the sender using a separate channel.
- Ask Fused support if a message claims to be from us and you are not sure.
If You Entered A Password¶
Act quickly:
- Change the affected password.
- Change passwords for any other accounts that reused the same password.
- Review account users and contacts for anything unfamiliar.
- Check email forwarders, filters, and autoresponders for unexpected changes.
- Contact Fused so we can help review hosted services.
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Reset email password
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Review account users
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Contact Fused
Reduce Future Risk¶
- Use unique passwords for the Fused client area, cPanel, email, FTP, and site admin accounts.
- Enable 2FA where available.
- Keep browser and operating system updates enabled.
- Use spam filters and email filtering rules, but do not rely on filtering alone.
- Limit account access to users who still need it.