WordPress security changelog
MEDIUM CVE-2025-11576 Deferred

AI Chatbot Free Models – Customer Support, Live Chat, Virtual Assistant: A security weakness

AI Chatbot Free Models – Customer Support, Live Chat, Virtual Assistant is affected by a security weakness. The vulnerable path is reachable without authentication. The resulting impact depends on how the affected component exposes the vulnerable operation.

CVE / CNA score 4.3 CVSS 3.1 · security@wordfence.com
NVD score Pending NVD has not published its own CVSS assessment.
Component
AI Chatbot Free Models – Customer Support, Live Chat, Virtual Assistant
Plugin slug
ai-chatbot-free-models-customer-support-live-chat-virtual-assistant
Affected
See vendor advisory
Safe version
See mitigation notes
Published
Oct 24, 2025
Weakness
CWE-1236 — Improper Neutralization of Formula Elements in a CSV File

This CVE was published Oct 24, 2025 and is one of 1 known issue for this plugin.

Update, patch or deactivate.

Update AI Chatbot Free Models – Customer Support, Live Chat, Virtual Assistant to a release outside the affected range, or disable and remove it until a fixed version is available.

No confirmed safe version is listed. Consider a vendor-supported patch or temporarily restricting the affected functionality while you assess the risk.

Deactivate only when warranted by your risk profile, or when advised by your hosting provider in the limited circumstances where the vulnerability cannot otherwise be mitigated. If you’re unsure which action is appropriate, contact Fused or your hosting provider for guidance.

Technical description

The AI Chatbot Free Models – Customer Support, Live Chat, Virtual Assistant plugin for WordPress is vulnerable to CSV Injection in all versions up to, and including, 1.6.5. This is due to insufficient sanitization in the 'newcodebyte_chatbot_export_messages' function. This makes it possible for unauthenticated attackers to embed untrusted input into exported CSV files, which can result in code execution when these files are downloaded and opened on a local system with a vulnerable configuration.

CVE / CNA vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N

Primary and upstream sources