WordPress security changelog
HIGH CVE-2026-15291 Deferred

ChatHelp – Click to Chat Button, WooCommerce Chat to Order & Floating Chat Form: Sensitive information exposure

ChatHelp – Click to Chat Button, WooCommerce Chat to Order & Floating Chat Form is affected by sensitive information exposure. The vulnerable path is reachable without authentication. Successful exploitation can disclose data that should not be available to the caller. The published affected range is <= 3.1.3.

CVE / CNA score 7.5 CVSS 3.1 · security@wordfence.com
NVD score Pending NVD has not published its own CVSS assessment.
Component
ChatHelp – Click to Chat Button, WooCommerce Chat to Order & Floating Chat Form
Plugin slug
chat-help
Affected
<= 3.1.3
Safe version
> 3.1.3
Published
Jul 10, 2026
Weakness
CWE-862 — Missing Authorization

This CVE was published Jul 10, 2026 and is one of 3 known issues for this plugin.

What to do

Update, patch or deactivate.

Update ChatHelp – Click to Chat Button, WooCommerce Chat to Order & Floating Chat Form to a release after 3.1.3, or disable and remove it until a fixed version is available.

A safe version is available, so updating to that version or later is the preferred remediation. If an immediate update is not practical, consider a targeted application patch or temporarily restricting the affected functionality.

Deactivate only when warranted by your risk profile, or when advised by your hosting provider in the limited circumstances where the vulnerability cannot otherwise be mitigated. If you’re unsure which action is appropriate, contact Fused or your hosting provider for guidance.

Source record

Technical description

The Chat Help – Click to Chat Button & Form plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 3.1.3 via the REST API endpoints /wp-json/chat-help/v1/leads and /wp-json/chat-help/v1/leads/{id}. This is due to the plugin not performing any authentication and authorization checks. This makes it possible for unauthenticated attackers to extract sensitive data including customer names, email addresses, phone numbers, WhatsApp messages, complete geolocation data (IP addresses, city, country, ISP, coordinates), device fingerprinting information (browser, OS, screen resolution), and WordPress account credentials (user IDs, usernames, emails, names) for logged-in users who submit forms.

CVE / CNA vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

References

Primary and upstream sources