WPBot exposes stored chat sessions and can email transcripts to an attacker
WPBot through 8.5.9 registers both qcld_chatbot_session_date_filter and wpbot_send_email_transcript for unauthenticated admin-ajax use without a nonce or capability check. An unauthenticated attacker can submit start_date and end_date to qcld_chatbot_session_date_filter_free() and receive rows from wpbot_user, including session identifiers and stored user data, then submit a selected session plus an attacker-controlled email to wpbot_send_email_transcript_free(). That function reads the matching wpbot_user and wpbot_conversation rows and sends the full transcript with wp_mail() to the supplied address, exposing chat content and associated PII. Version 8.6.0 removes both nopriv registrations, requires manage_options plus an AJAX nonce, and sends transcripts only to the address stored for the session.
- Component
- WPBot – AI ChatBot for Live Support, Lead Generation, AI Services
- Plugin slug
chatbot- Affected
- <= 8.5.9
- Safe version
8.6.0- Published
- Jul 28, 2026
This CVE was published Jul 28, 2026 and is one of 27 known issues for this plugin.
Update, patch or deactivate.
Update WPBot to 8.6.0 or later. Treat stored chat transcripts and user details as potentially exposed; review mail logs for transcript messages to unknown recipients and rotate secrets users may have placed in chats.
A safe version is available, so updating to that version or later is the preferred remediation. If an immediate update is not practical, consider a targeted application patch or temporarily restricting the affected functionality.
Deactivate only when warranted by your risk profile, or when advised by your hosting provider in the limited circumstances where the vulnerability cannot otherwise be mitigated. If you’re unsure which action is appropriate, contact Fused or your hosting provider for guidance.
Technical description
The WPBot – AI ChatBot for Live Support, Lead Generation, AI Services plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 8.5.9 via the wpbot_send_email_transcript_free. This makes it possible for unauthenticated attackers to exfiltrate full chat transcripts and associated user PII — including names, email addresses, and phone numbers — stored in the wpbot_user and wpbot_conversation tables to an attacker-controlled email address.
CVE / CNA vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
Primary and upstream sources
- NVD record for CVE-2026-16773
- WordPress upstream reference plugins.trac.wordpress.org
- WordPress upstream reference plugins.trac.wordpress.org
- WordPress upstream reference plugins.trac.wordpress.org
- WordPress upstream reference plugins.trac.wordpress.org
- WordPress upstream reference plugins.trac.wordpress.org
- Wordfence advisory wordfence.com