ELEX WordPress HelpDesk & Customer Ticketing System: A security weakness
ELEX WordPress HelpDesk & Customer Ticketing System is affected by a security weakness. Exposure depends on how the affected operation is made reachable by the site. The resulting impact depends on how the affected component exposes the vulnerable operation.
- Component
- ELEX WordPress HelpDesk & Customer Ticketing System
- Plugin slug
elex-helpdesk-customer-support-ticket-system- Affected
- See vendor advisory
- Safe version
- See mitigation notes
- Published
- Feb 20, 2026
- Weakness
- CWE-862 — Missing Authorization
This CVE was published Feb 20, 2026 and is one of 7 known issues for this plugin.
Update, patch or deactivate.
Update ELEX WordPress HelpDesk & Customer Ticketing System to a release outside the affected range, or disable and remove it until a fixed version is available.
No confirmed safe version is listed. Consider a vendor-supported patch or temporarily restricting the affected functionality while you assess the risk.
Deactivate only when warranted by your risk profile, or when advised by your hosting provider in the limited circumstances where the vulnerability cannot otherwise be mitigated. If you’re unsure which action is appropriate, contact Fused or your hosting provider for guidance.
Technical description
Missing Authorization vulnerability in ELEXtensions ELEX WordPress HelpDesk & Customer Ticketing System elex-helpdesk-customer-support-ticket-system allows Exploiting Incorrectly Configured Access Control Security Levels.This issue affects ELEX WordPress HelpDesk & Customer Ticketing System: from n/a through <= 3.3.5.
CVE / CNA vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N