Fluent Support – Helpdesk & Customer Support Ticket System: Sensitive information exposure
Fluent Support – Helpdesk & Customer Support Ticket System is affected by sensitive information exposure. The vulnerable path is reachable without authentication. Successful exploitation can disclose data that should not be available to the caller.
- Component
- Fluent Support – Helpdesk & Customer Support Ticket System
- Plugin slug
fluent-support- Affected
- See vendor advisory
- Safe version
- See mitigation notes
- Published
- Mar 01, 2025
This CVE was published Mar 01, 2025 and is one of 8 known issues for this plugin.
Patch or disable the affected component.
Update Fluent Support – Helpdesk & Customer Support Ticket System to a release outside the affected range, or disable and remove it until a fixed version is available.
Technical description
The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.8.5 via the 'fluent-support' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/fluent-support directory which can contain file attachments included in support tickets.
CVE / CNA vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N