Freshdesk (official): An open redirect
Freshdesk (official) is affected by an open redirect. Exposure depends on how the affected operation is made reachable by the site. A crafted link can redirect visitors from the trusted site to an attacker-controlled destination.
- Component
- Freshdesk (official)
- Plugin slug
freshdesk-support- Affected
- See vendor advisory
- Safe version
- See mitigation notes
- Published
- Apr 15, 2024
This CVE was published Apr 15, 2024 and is one of 1 known issue for this plugin.
Update, patch or deactivate.
Update Freshdesk (official) to a release outside the affected range, or disable and remove it until a fixed version is available.
No confirmed safe version is listed. Consider a vendor-supported patch or temporarily restricting the affected functionality while you assess the risk.
Deactivate only when warranted by your risk profile, or when advised by your hosting provider in the limited circumstances where the vulnerability cannot otherwise be mitigated. If you’re unsure which action is appropriate, contact Fused or your hosting provider for guidance.
Technical description
URL Redirection to Untrusted Site ('Open Redirect') vulnerability in Freshworks Freshdesk (official).This issue affects Freshdesk (official): from n/a through 2.3.6.
CVE / CNA vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:N/A:N