WordPress security changelog
CRITICAL CVE-2025-32658 Deferred

HelpGent: Code execution

HelpGent is affected by code execution. Exposure depends on how the affected operation is made reachable by the site. Successful exploitation can run attacker-controlled code in the WordPress hosting account.

CVE / CNA score 9.8 CVSS 3.1 · audit@patchstack.com
NVD score Pending NVD has not published its own CVSS assessment.
Component
HelpGent
Plugin slug
helpgent
Affected
See vendor advisory
Safe version
See mitigation notes
Published
Apr 17, 2025
Weakness
CWE-502 — Deserialization of Untrusted Data

This CVE was published Apr 17, 2025 and is one of 1 known issue for this plugin.

Update, patch or deactivate.

Update HelpGent to a release outside the affected range, or disable and remove it until a fixed version is available.

No confirmed safe version is listed. Consider a vendor-supported patch or temporarily restricting the affected functionality while you assess the risk.

Deactivate only when warranted by your risk profile, or when advised by your hosting provider in the limited circumstances where the vulnerability cannot otherwise be mitigated. If you’re unsure which action is appropriate, contact Fused or your hosting provider for guidance.

Technical description

Deserialization of Untrusted Data vulnerability in wpWax HelpGent helpgent allows Object Injection.This issue affects HelpGent: from n/a through <= 2.2.5.

CVE / CNA vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Primary and upstream sources