JS Help Desk: A security weakness
JS Help Desk is affected by a security weakness. Exposure depends on how the affected operation is made reachable by the site. The resulting impact depends on how the affected component exposes the vulnerable operation.
- Component
- JS Help Desk
- Plugin slug
js-help-desk- Affected
- See vendor advisory
- Safe version
- See mitigation notes
- Published
- Apr 01, 2025
- Weakness
- CWE-862 — Missing Authorization
This CVE was published Apr 01, 2025 and is one of 8 known issues for this plugin.
Update, patch or deactivate.
Update JS Help Desk to a release outside the affected range, or disable and remove it until a fixed version is available.
No confirmed safe version is listed. Consider a vendor-supported patch or temporarily restricting the affected functionality while you assess the risk.
Deactivate only when warranted by your risk profile, or when advised by your hosting provider in the limited circumstances where the vulnerability cannot otherwise be mitigated. If you’re unsure which action is appropriate, contact Fused or your hosting provider for guidance.
Technical description
Missing Authorization vulnerability in JoomSky JS Help Desk js-support-ticket allows Exploiting Incorrectly Configured Access Control Security Levels.This issue affects JS Help Desk: from n/a through <= 2.9.2.
CVE / CNA vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H