JS Help Desk: Filesystem traversal
JS Help Desk is affected by filesystem traversal. Exposure depends on how the affected operation is made reachable by the site. A crafted path can escape the intended directory and reach files or directories elsewhere on the server.
- Component
- JS Help Desk
- Plugin slug
js-help-desk- Affected
- See vendor advisory
- Safe version
- See mitigation notes
- Published
- Apr 01, 2025
This CVE was published Apr 01, 2025 and is one of 8 known issues for this plugin.
Update, patch or deactivate.
Update JS Help Desk to a release outside the affected range, or disable and remove it until a fixed version is available.
No confirmed safe version is listed. Consider a vendor-supported patch or temporarily restricting the affected functionality while you assess the risk.
Deactivate only when warranted by your risk profile, or when advised by your hosting provider in the limited circumstances where the vulnerability cannot otherwise be mitigated. If you’re unsure which action is appropriate, contact Fused or your hosting provider for guidance.
Technical description
Improper Control of Filename for Include/Require Statement in PHP Program ('PHP Remote File Inclusion') vulnerability in JoomSky JS Help Desk js-support-ticket allows PHP Local File Inclusion.This issue affects JS Help Desk: from n/a through <= 2.9.2.
CVE / CNA vector: CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:H/A:H