JS Help Desk lets Contributors enumerate every user's email address
JS Help Desk before 3.1.4 grants a support-agent capability to the WordPress Contributor role during activation, then exposes a user-listing handler without an additional capability check. A Contributor can invoke that handler and enumerate the email addresses of all registered WordPress users. The published.
- Component
- JS Help Desk
- Plugin slug
js-help-desk- Affected
- < 3.1.4
- Safe version
3.1.4- Published
- Jul 31, 2026
This CVE was published Jul 31, 2026 and is one of 13 known issues for this plugin.
Update, patch or deactivate.
Update JS Help Desk to 3.1.4 or later. Review Contributor accounts and authenticated requests to the plugin's user-listing functionality, remove support privileges that are not operationally required, and handle exposed email addresses according to the site's privacy obligations.
A safe version is available, so updating to that version or later is the preferred remediation. If an immediate update is not practical, consider a targeted application patch or temporarily restricting the affected functionality.
Deactivate only when warranted by your risk profile, or when advised by your hosting provider in the limited circumstances where the vulnerability cannot otherwise be mitigated. If you’re unsure which action is appropriate, contact Fused or your hosting provider for guidance.
Technical description
The JS Help Desk WordPress plugin before 3.1.4 grants a support-agent capability to the Contributor role on activation and does not perform a capability check on a user-listing handler, allowing Contributor-level users to enumerate the email addresses of all registered WordPress users.
CVE / CNA vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N