WordPress security changelog
MEDIUM CVE-2023-23679 Modified

JS Help Desk: A security weakness

JS Help Desk is affected by a security weakness. Exposure depends on how the affected operation is made reachable by the site. The resulting impact depends on how the affected component exposes the vulnerable operation.

CVE / CNA score 4.6 CVSS 3.1 · audit@patchstack.com
NVD score 8.8 CVSS 3.1 · nvd@nist.gov
Component
JS Help Desk
Plugin slug
js-support-ticket
Affected
See vendor advisory
Safe version
See mitigation notes
Published
Jun 23, 2023
Weakness
CWE-639 — Authorization Bypass Through User-Controlled Key

This CVE was published Jun 23, 2023 and is one of 20 known issues for this plugin.

Update, patch or deactivate.

Update JS Help Desk to a release outside the affected range, or disable and remove it until a fixed version is available.

No confirmed safe version is listed. Consider a vendor-supported patch or temporarily restricting the affected functionality while you assess the risk.

Deactivate only when warranted by your risk profile, or when advised by your hosting provider in the limited circumstances where the vulnerability cannot otherwise be mitigated. If you’re unsure which action is appropriate, contact Fused or your hosting provider for guidance.

Technical description

Authorization Bypass Through User-Controlled Key vulnerability in JS Help Desk js-support-ticket allows Accessing Functionality Not Properly Constrained by ACLs.This issue affects JS Help Desk: from n/a through 2.7.7.

CVE / CNA vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:L

NVD vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Primary and upstream sources