WordPress security changelog
CRITICAL CVE-2024-7094 Deferred

JS Help Desk – The Ultimate Help Desk & Support Plugin: Code execution

JS Help Desk – The Ultimate Help Desk & Support Plugin is affected by code execution. The vulnerable path is reachable without authentication. Successful exploitation can run attacker-controlled code in the WordPress hosting account.

CVE / CNA score 9.8 CVSS 3.1 · security@wordfence.com
NVD score Pending NVD has not published its own CVSS assessment.
Component
JS Help Desk – The Ultimate Help Desk & Support Plugin
Plugin slug
js-support-ticket
Affected
See vendor advisory
Safe version
See mitigation notes
Published
Aug 13, 2024
Weakness
CWE-94 — Improper Control of Generation of Code ('Code Injection')

This CVE was published Aug 13, 2024 and is one of 20 known issues for this plugin.

Update, patch or deactivate.

Update JS Help Desk – The Ultimate Help Desk & Support Plugin to a release outside the affected range, or disable and remove it until a fixed version is available.

No confirmed safe version is listed. Consider a vendor-supported patch or temporarily restricting the affected functionality while you assess the risk.

Deactivate only when warranted by your risk profile, or when advised by your hosting provider in the limited circumstances where the vulnerability cannot otherwise be mitigated. If you’re unsure which action is appropriate, contact Fused or your hosting provider for guidance.

Technical description

The JS Help Desk – The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to PHP Code Injection leading to Remote Code Execution in all versions up to, and including, 2.8.6 via the 'storeTheme' function. This is due to a lack of sanitization on user-supplied values, which replace values in the style.php file, along with missing capability checks. This makes it possible for unauthenticated attackers to execute code on the server. This issue was partially patched in 2.8.6 when the code injection issue was resolved, and fully patched in 2.8.7 when the missing authorization and cross-site request forgery protection was added. CVE-2024-43274 is likely a duplicate of this issue.

CVE / CNA vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Primary and upstream sources