JS Help Desk: SQL injection
JS Help Desk is affected by SQL injection. Exposure depends on how the affected operation is made reachable by the site. A successful request can alter database queries and expose or modify WordPress data. The published affected range is n/a through <= 3.0.3.
- Component
- JS Help Desk
- Plugin slug
js-support-ticket- Affected
- n/a through <= 3.0.3
- Safe version
3.0.4- Published
- Mar 25, 2026
This CVE was published Mar 25, 2026 and is one of 20 known issues for this plugin.
Update, patch or deactivate.
Update JS Help Desk to 3.0.4 or later, or disable and remove it until a fixed version is available.
A safe version is available, so updating to that version or later is the preferred remediation. If an immediate update is not practical, consider a targeted application patch or temporarily restricting the affected functionality.
Deactivate only when warranted by your risk profile, or when advised by your hosting provider in the limited circumstances where the vulnerability cannot otherwise be mitigated. If you’re unsure which action is appropriate, contact Fused or your hosting provider for guidance.
Technical description
Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection') vulnerability in JoomSky JS Help Desk js-support-ticket allows Blind SQL Injection.This issue affects JS Help Desk: from n/a through <= 3.0.3.
CVE / CNA vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:N/A:L