WordPress security changelog
HIGH CVE-2024-49235 Deferred

Contact Forms, Live Support, CRM, Video Messages: A security weakness

Contact Forms, Live Support, CRM, Video Messages is affected by a security weakness. Exposure depends on how the affected operation is made reachable by the site. The resulting impact depends on how the affected component exposes the vulnerable operation.

CVE / CNA score 7.5 CVSS 3.1 · audit@patchstack.com
NVD score Pending NVD has not published its own CVSS assessment.
Component
Contact Forms, Live Support, CRM, Video Messages
Plugin slug
live-support-tickets
Affected
See vendor advisory
Safe version
See mitigation notes
Published
Oct 17, 2024
Weakness
CWE-201 — Insertion of Sensitive Information Into Sent Data

This CVE was published Oct 17, 2024 and is one of 1 known issue for this plugin.

Update, patch or deactivate.

Update Contact Forms, Live Support, CRM, Video Messages to a release outside the affected range, or disable and remove it until a fixed version is available.

No confirmed safe version is listed. Consider a vendor-supported patch or temporarily restricting the affected functionality while you assess the risk.

Deactivate only when warranted by your risk profile, or when advised by your hosting provider in the limited circumstances where the vulnerability cannot otherwise be mitigated. If you’re unsure which action is appropriate, contact Fused or your hosting provider for guidance.

Technical description

Insertion of Sensitive Information Into Sent Data vulnerability in videowhisper Contact Forms, Live Support, CRM, Video Messages live-support-tickets allows Retrieve Embedded Sensitive Data.This issue affects Contact Forms, Live Support, CRM, Video Messages: from n/a through <= 1.10.2.

CVE / CNA vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Primary and upstream sources