Ruby Help Desk: A security weakness
Ruby Help Desk is affected by a security weakness. Exposure depends on how the affected operation is made reachable by the site. The resulting impact depends on how the affected component exposes the vulnerable operation.
- Component
- Ruby Help Desk
- Plugin slug
ruby-help-desk- Affected
- See vendor advisory
- Safe version
- See mitigation notes
- Published
- May 02, 2023
This CVE was published May 02, 2023 and is one of 1 known issue for this plugin.
Update, patch or deactivate.
Update Ruby Help Desk to a release outside the affected range, or disable and remove it until a fixed version is available.
No confirmed safe version is listed. Consider a vendor-supported patch or temporarily restricting the affected functionality while you assess the risk.
Deactivate only when warranted by your risk profile, or when advised by your hosting provider in the limited circumstances where the vulnerability cannot otherwise be mitigated. If you’re unsure which action is appropriate, contact Fused or your hosting provider for guidance.
Technical description
The Ruby Help Desk WordPress plugin before 1.3.4 does not ensure that the ticket being modified belongs to the user making the request, allowing an attacker to close and/or add files and replies to tickets other than their own.
CVE / CNA vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N
NVD vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N