Support Board: SQL injection
Support Board is affected by SQL injection. The vulnerable path is reachable without authentication. A successful request can alter database queries and expose or modify WordPress data.
- Component
- Support Board
- Plugin slug
support-board---chat-and-help-desk- Affected
- See vendor advisory
- Safe version
- See mitigation notes
- Published
- Sep 20, 2021
This CVE was published Sep 20, 2021 and is one of 2 known issues for this plugin.
Update, patch or deactivate.
Update Support Board to a release outside the affected range, or disable and remove it until a fixed version is available.
No confirmed safe version is listed. Consider a vendor-supported patch or temporarily restricting the affected functionality while you assess the risk.
Deactivate only when warranted by your risk profile, or when advised by your hosting provider in the limited circumstances where the vulnerability cannot otherwise be mitigated. If you’re unsure which action is appropriate, contact Fused or your hosting provider for guidance.
Technical description
The Support Board WordPress plugin before 3.3.4 does not escape multiple POST parameters (such as status_code, department, user_id, conversation_id, conversation_status_code, and recipient_id) before using them in SQL statements, leading to SQL injections which are exploitable by unauthenticated users.
NVD vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H