WordPress security changelog
CRITICAL CVE-2025-69179 Deferred

Support Ticket Management System: Privilege escalation or authentication bypass

Support Ticket Management System is affected by privilege escalation or authentication bypass. The vulnerable path is reachable without authentication. A successful request can grant permissions or access that the caller should not possess. The published affected range is n/a through 1.9.

CVE / CNA score 9.8 CVSS 3.1 · audit@patchstack.com
NVD score Pending NVD has not published its own CVSS assessment.
Component
Support Ticket Management System
Plugin slug
support-ticket
Affected
n/a through 1.9
Safe version
See mitigation notes
Published
Jun 17, 2026
Weakness
CWE-266 — Incorrect Privilege Assignment

This CVE was published Jun 17, 2026 and is one of 3 known issues for this plugin.

Update, patch or deactivate.

No fixed release is identified. Update Support Ticket Management System when a release after 1.9 becomes available; until then, disable and remove it when the site's risk warrants.

No confirmed safe version is listed. Consider a vendor-supported patch or temporarily restricting the affected functionality while you assess the risk.

Deactivate only when warranted by your risk profile, or when advised by your hosting provider in the limited circumstances where the vulnerability cannot otherwise be mitigated. If you’re unsure which action is appropriate, contact Fused or your hosting provider for guidance.

Technical description

Unauthenticated Privilege Escalation in Support Ticket Management System <= 1.9 versions.

CVE / CNA vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Primary and upstream sources