WordPress security changelog
HIGH CVE-2021-24914 Modified

Tawk.To Live Chat: Cross-site request forgery

Tawk.To Live Chat is affected by cross-site request forgery. Exposure depends on how the affected operation is made reachable by the site. Exploitation relies on a signed-in privileged user submitting an attacker-controlled request.

CVE / CNA score 8.0 CVSS · contact@wpscan.com
NVD score 8.0 CVSS 3.1 · nvd@nist.gov
Component
Tawk.To Live Chat
Plugin slug
tawk.to-live-chat
Affected
See vendor advisory
Safe version
See mitigation notes
Published
Dec 06, 2021
Weakness
CWE-862 — Missing Authorization
CWE-352 — Cross-Site Request Forgery (CSRF)

This CVE was published Dec 06, 2021 and is one of 1 known issue for this plugin.

Update, patch or deactivate.

Update Tawk.To Live Chat to a release outside the affected range, or disable and remove it until a fixed version is available.

No confirmed safe version is listed. Consider a vendor-supported patch or temporarily restricting the affected functionality while you assess the risk.

Deactivate only when warranted by your risk profile, or when advised by your hosting provider in the limited circumstances where the vulnerability cannot otherwise be mitigated. If you’re unsure which action is appropriate, contact Fused or your hosting provider for guidance.

Technical description

The Tawk.To Live Chat WordPress plugin before 0.6.0 does not have capability and CSRF checks in the tawkto_setwidget and tawkto_removewidget AJAX actions, available to any authenticated user. The first one allows low-privileged users (including simple subscribers) to change the 'tawkto-embed-widget-page-id' and 'tawkto-embed-widget-widget-id' parameters. Any authenticated user can thus link the vulnerable website to their own Tawk.to instance. Consequently, they will be able to monitor the vulnerable website and interact with its visitors (receive contact messages, answer, ...). They will also be able to display an arbitrary Knowledge Base. The second one will remove the live chat widget from pages.

NVD vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:H/A:H

Primary and upstream sources