WordPress security changelog
MEDIUM CVE-2025-14033 Deferred

ilGhera Support System for WooCommerce: A security weakness

ilGhera Support System for WooCommerce is affected by a security weakness. The vulnerable path is reachable without authentication. The resulting impact depends on how the affected component exposes the vulnerable operation. The published affected range is <= 1.3.0.

CVE / CNA score 5.3 CVSS 3.1 · security@wordfence.com
NVD score Pending NVD has not published its own CVSS assessment.
Component
ilGhera Support System for WooCommerce
Plugin slug
wc-support-system
Affected
<= 1.3.0
Safe version
> 1.3.0
Published
May 13, 2026
Weakness
CWE-639 — Authorization Bypass Through User-Controlled Key

This CVE was published May 13, 2026 and is one of 4 known issues for this plugin.

Update, patch or deactivate.

Update ilGhera Support System for WooCommerce to a release after 1.3.0, or disable and remove it until a fixed version is available.

A safe version is available, so updating to that version or later is the preferred remediation. If an immediate update is not practical, consider a targeted application patch or temporarily restricting the affected functionality.

Deactivate only when warranted by your risk profile, or when advised by your hosting provider in the limited circumstances where the vulnerability cannot otherwise be mitigated. If you’re unsure which action is appropriate, contact Fused or your hosting provider for guidance.

Technical description

The ilGhera Support System for WooCommerce plugin for WordPress is vulnerable to unauthorized access of data due to a missing capability check on the 'get_ticket_content_callback' function in all versions up to, and including, 1.3.0. This makes it possible for unauthenticated attackers to view any support ticket content, including sensitive customer information and private communications, by providing a ticket ID.

CVE / CNA vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

Primary and upstream sources