WooCommerce Support Ticket System: A security weakness
WooCommerce Support Ticket System is affected by a security weakness. Exploitation requires at least subscriber-level access. The resulting impact depends on how the affected component exposes the vulnerable operation.
- Component
- WooCommerce Support Ticket System
- Plugin slug
woocommerce-support-ticket-system- Affected
- See vendor advisory
- Safe version
- See mitigation notes
- Published
- Feb 01, 2025
- Weakness
- CWE-862 — Missing Authorization
This CVE was published Feb 01, 2025 and is one of 5 known issues for this plugin.
Update, patch or deactivate.
Update WooCommerce Support Ticket System to a release outside the affected range, or disable and remove it until a fixed version is available.
No confirmed safe version is listed. Consider a vendor-supported patch or temporarily restricting the affected functionality while you assess the risk.
Deactivate only when warranted by your risk profile, or when advised by your hosting provider in the limited circumstances where the vulnerability cannot otherwise be mitigated. If you’re unsure which action is appropriate, contact Fused or your hosting provider for guidance.
Technical description
The WooCommerce Support Ticket System plugin for WordPress is vulnerable to unauthorized access and loss of data due to missing capability checks on the 'ajax_delete_message', 'ajax_get_customers_partial_list', and 'ajax_get_admins_list' functions in all versions up to, and including, 17.8. This makes it possible for authenticated attackers, with Subscriber-level access and above, to delete arbitrary posts, and read names, emails, and capabilities of all users.
CVE / CNA vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:N