Retrieving your domain's authorization code from site5

Retrieving your auth key or EPP code from namecheap allows you to move your domain name registration. You might want to do that if site5 is unresponsive, or difficult to reach in an emergency.

To start, understand that moving your domain registration should be seamless. There should be no impact to your hosting services. This process should be relatively trouble free.

Site5 EPP code Exemptions

Some domain TLDs do not require authorization codes. These include first and foremost, .uk, .bz, .cc, .gd, .im, .tc, .tel, .tv, .vg, and .ws — you can review the epp code exemptions here if needed.

Unlock your domain

Before you can transfer a domain, you'll need to unlock it.

Getting your auth code from Site5

  1. Login to your site5 control panel
  2. To retrieve your EPP/transfer key you will need to go to the domain tab.
  3. Once you are within the domain tab, click on the edit button for the domain you wish to transfer.
  4. Look for the “Locked” option on the left-hand side of your screen, the key should be just below it.
  5. Ensure the site is unlocked, copy that text & initiate an order at starting a domain transfer

Once completed...

Initiate an order for a domain name via our client area domain transfer section, or contact us if you have trouble with that process.