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Email Forwarders

Caution: Before you use forwarders...

If you have a forwarder setup, and your account receives spam, this will look like you're spamming to the remote service you're forwarding to. We recommend only using forwarders in circumstances internal to Fused.

If you're attempting to access your email account via gmail, yahoo, microsoft, or another service: contact fused & we can provide you instructions on how to do that.

What's a forwarder?

A forwarder allows you to have all incoming email to an account forwarded to another email address automatically.

Forwarder use cases

There are a number of example circumstances where a forwarder would be handy:

Configuring a forwarder

Configuring a forwarder via cPanel

If you have access to the cPanel account, you can configure a forwarder like such:

  1. Login to cPanel
  2. Navigate to Forwarders
  3. Select Add Forwarder
  4. Populate the details as necessary and select Add Forwarder.
Configuring a forwarder via Webmail

If you simply have access to Webmail, you can configure it like such.

  1. Login to Webmail. If you're inside roundcube, select Webmail Home on the left.
  2. Select Forwarders from beneath Manage Your Inbox.
  3. Click Add Forwarder
  4. Enter the destination email address your messages will be forwarded to. Hit Add Forwarder.

All set! Upon receipt, new messages will automatically forward to that address.

Removing a forwarder

Removing a forwarder via cPanel

If you have access to the cPanel account, you can remove a forwarder like such:

  1. Login to cPanel
  2. Navigate to Forwarders
  3. Select Delete next to the relevant forwarder, & confirm on the next page.
Removing a forwarder via Webmail

If you simply have access to Webmail, you can remove a forwarder like such:

  1. Login to Webmail. If you're inside roundcube, select Webmail Home on the left.
  2. Select Forwarders from beneath Manage Your Inbox.
  3. Click Delete next to the forwarder you'd like to remove, and then confirm on the next page.

Last update: 2021-04-06