Email Forwarders¶
Caution: Before you use forwarders...
If you have a forwarder setup, and your account receives spam, this will look like you're spamming to the remote service you're forwarding to. We recommend only using forwarders in circumstances internal to Fused.
If you're attempting to access your email account via gmail, yahoo, microsoft, or another service: contact fused & we can provide you instructions on how to do that.
What's a forwarder?¶
A forwarder within cPanel allows you to have all incoming email to an account forwarded to another email address automatically.
Forwarder use cases¶
There are a number of example circumstances where a forwarder would be handy:
- For ex., when a teammate is temporarily/permanently unavailable, you could configure a forwarder to make sure their incoming messages get to the right party.
- In circumstances where you want an address to forward to multiple teammates, like support@example.com => user1@example.com, user2@example.com, user3@example.com
Configuring a forwarder¶
Configuring a forwarder via cPanel¶
If you have access to the cPanel account, you can configure a forwarder like such:
- Login to cPanel
- Navigate to Forwarders
- Select Add Forwarder
- Populate the details as necessary and select Add Forwarder.
Configuring a forwarder via Webmail¶
If you simply have access to Webmail, you can configure it like such.
- Login to Webmail. If you're inside roundcube, select
Webmail Home
on the left. - Select
Forwarders
from beneathManage Your Inbox
. - Click
Add Forwarder
- Enter the destination email address your messages will be forwarded to. Hit
Add Forwarder
.
All set! Upon receipt, new messages will automatically forward to that address.
Removing a forwarder¶
Removing a forwarder via cPanel¶
If you have access to the cPanel account, you can remove a forwarder like such:
- Login to cPanel
- Navigate to Forwarders
- Select :fontawesome-regular-trash-alt:
Delete
next to the relevant forwarder, & confirm on the next page.
Removing a forwarder via Webmail¶
If you simply have access to Webmail, you can remove a forwarder like such:
- Login to Webmail. If you're inside roundcube, select
Webmail Home
on the left. - Select
Forwarders
from beneathManage Your Inbox
. - Click :fontawesome-regular-trash-alt:
Delete
next to the forwarder you'd like to remove, and then confirm on the next page.