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Using Mac Mail with Fused

This article deals with configuring the Apple Mac OS Mail Application to work with our mail service.

Note

Important: Before proceeding with the instructions in this article, you will need to have created an email account. If you have not done that yet, stop and do that now before proceeding.

Tip

If you have never used Mail before, the first time you open it you will be prompted for your email account details. If you've used Mail before, access the File menu and select Add Account to configure Mac Mail with a new email account.

  1. Enter your name, full email address ([email protected]), and password in the space provided. These are the same details you will have configured in cPanel's Mail section when you created a new email account earlier within the provided cPanel control panel.

  2. Now, click Create. Mac Mail will now attempt to use AutoDiscovery to determine what settings your email account should use. cPanel and the mail server we provide supports AutoDiscovery and Mac Mail should be able to automatically configure the remaining details for your account. If this is successful, then you are finished and can begin using the email account.

If for some reason AutoDiscovery fails, then you will need to manually configure your email account settings using the instructions below.

Manual Mac mail Configuration

If AutoDiscovery of your account settings fails, then you will need to manually configure Mac Mail as described below.

Incoming mac mail settings

  1. First, you will need to deselect Automatically set up account if this setting is enabled. Then, click Continue.
  2. Select either POP3 or IMAP for Account Type. Our service can use either, but we recommend IMAP.
  3. Now, enter your Incoming Mail Server. If you selected IMAP as recommended, use imap.fused.com — otherwise pop3.fused.com for POP3.
  4. Enter your email account User Name and Password. Your username will always be your email address, and your password will be the email account password you configured in cPanel earlier.

  5. Click Continue.

  6. If prompted, enter your Incoming Mail Security settings. Select Password from the drop down list, and we would strongly suggest you check use Secure Sockets Layer (SSL)

Outgoing mac mail settings

  1. You will now be prompted for Outgoing Mail Server settings. Use smtp.fused.com
  2. Now, check the Use Authentication box and enter your User Name (again, this is always your email address) and password. These are the same username and password details you used earlier for Incoming Mail Server. Click Continue.
  3. You should now be presented with a summary of your account settings. Check the Take account online box and then click Create and you're done.

Mac Mail will connect to our mail server and your email account is ready to use.

Email Connection Settings

Incoming Server Settings

  • Hostname: imap.fused.com
  • Username: Your full email address (e.g. user@example.com)
  • Password: Your password
  • Port: 993 for SSL/TLS
  • Hostname: pop3.fused.com
  • Username: Your full email address (e.g. user@example.com)
  • Password: Your password
  • Port: 995 for SSL/TLS
Outgoing Server Settings

Outgoing Server Settings

  • Hostname: smtp.fused.com
  • Username: Your full email address (e.g. user@example.com)
  • Password: Your password
  • Port: 587 for TLS (Recommended), 465 for SSL.

Note: Username & password are never optional, despite apple noting they are. (👀 )